Festival Place | Request Password by email

× If the email address exists, we will email instructions to you that describe how to reset your password.

Your account will be locked until you complete the process of resetting your password for your safety when using our online sales.

× If the email address does not exist, you will receive nothing. Check your spam folder.

What is the privacy policy for Strathcona County?

Collection and use of personal information for the e-newsletter: Personal information is collected under the authority of section 33(c) of the Freedom of Information and Protection of Privacy Act and will be used to manage and administer Strathcona County's eNewsletters. If you have questions regarding the collection, use or disclosure of this information contact Strathcona County's Manager of Marketing, Programs and Partnerships at 780-467-2211.

Learn more about Strathcona County’s PRIVACY POLICY
Are food and beverage available?

Food and beverages are available for purchase at the front of house concession during performance events and can be taken into the theatre.
Where is parking?

Parking is available for free to the public on the south side of the facility, and overflow parking exists in the neighbouring parkade.
What time should we arrive?

The box office and concession typically open one hour prior to the start of a show. If you are participating in the Qualico Patio Series BBQ , it opens two hours prior to the specific show. Please call the box office at 780-449-3378 to speak to a customer service representative should you have questions.
What is your refund and exchange policy?

All ticket sales are final. If a show is postponed, patrons will be able to use their tickets for a future date.

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